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Salesforce-to-ERP Order Sync via Dell Boomi

4 decision points1,026 grounded questions
The scenario

A manufacturer takes orders in Salesforce (Sales Cloud) and fulfills them in SAP. When an order is confirmed in Salesforce it must reach SAP within minutes; when SAP ships it, the status and tracking must flow back to Salesforce. Peak is ~50k order events/hour during promotions, SAP has scheduled maintenance windows, and finance will not tolerate duplicate or lost orders. Dell Boomi sits between the two systems.

Constraints to satisfy
  • Exactly-once business outcome (no duplicate SAP orders, no lost ones).
  • Salesforce UX must never block on SAP latency or downtime.
  • Handle ~50k outbound events/hour without hitting Apex callout limits.
  • Inbound status updates from SAP must be high-volume and idempotent.
  • Secrets and endpoints must be managed centrally and rotatable.

Think through your own design first - data model, timing, failure modes. Then walk the decision points and defend each choice against a worked architecture.